FAQ

When will you start working on our Logo Design project?

As soon as we receive the required advance payment and properly filled up creative briefing form of the project, we will start working on your logo concepts.

When will I receive the questionnaire for Logo Design?

Just after we get your order request, we shall send you our Creative Briefing form within 24 to 48 hours.

What’s your turnaround time for Logo Design?

It will depend on your selected package. Normally, we should be able to provide the concept logos within 10 to 12 working days for Silver Package.

How do you design our logos?

A team composed of skilled designers and consultants will make the client’s ideas into digital form.

How many revisions can I ask for our logo?

It will depend on your selected package. It can be from 4 to unlimited revisions.

How do I ask for revisions?

By getting your written feedbacks about the internal designs that we submitted. You can ask for changes in colors, fonts and some modifications on the shape or the icon. Revisions may take between 3 to 7 working days.

In which formats will I receive the final logo and/or creative selection designs?

Final logo design will be given in different file formats like eps, ai, pdf, png, and jpeg.

Why do you have packages?

We would like to meet each and every client’s demands and preferences hence the different types of packages.

Do you offer logo only?

Yes, we do. You can avail of our Logo Package which comes with brand guideline for your reference.

What’s the difference between the Start-up and Product Packages?

Start up branding is not limited as compared to Product branding. In Startup branding, the company is beginning and has not identified itself to any specific item whereas in product branding a company wants to launch a product.

What can I get from your Website Package?

Our web package will get you a non-editable 5 static/html pages that allows you to provide information about the company. In addition, the client will provide the images and text content and Hawyia will do the rest.

What can I get from your Social Package?

We will help you create your identity in the media by designing the elements you will be using on your social media accounts such as your profile image, cover photo and background design.

What is Creative Selection?

These are creative items you could choose from as an add on along with your package with extra charge. Or you can take it as an ala carte. This can be particularly useful if you already have an ongoing branding and just require an additional creative item to be used in your marketing, like your brochure for example.

Do you offer Arabic and English calligraphy?

Yes, we do. It is available as add on with, at least, a Logo Package for an extra charge of $500 only.

Can I add extra logo concept to any packages?

Yes, you can for just an extra cost of $500 per concept.

What if I don’t like the logo concepts?

We have been in this business for almost a decade and 99% of the time, our clients have approved our concepts because these are based from the creative briefing which came from them. However, if by any chance a client would refuse to accept any of the concepts presented to them, we would ask them to write down what they don’t like about them and we will work to modify the concepts according to the feedback provided by client.

What if I don’t like the logo concepts?

In the case a client does not approve, he will write down the concept he didn’t like which Hawyia designers will then design according to the new changes.