FAQ

When will you start working on our Logo Design project?

As soon as we receive the required advance payment and properly filled up creative briefing form of the project, we will start working on your logo concepts.

When will I receive the questionnaire for Logo Design?

Just after we get your order request, we shall send you our Creative Briefing form within 24 to 48 hours.

What’s your turnaround time for Logo Design?

It will depend on your selected package. Normally, we should be able to provide the concept logos within 10 to 12 working days for Silver Package.

How do you design our logos?

A team composed of multiple designers and consultant would brainstorm, sketch some ideas and apply it in digital format.

How many revisions can I ask for our logo?

It will depend on your selected package. It can be from 4 to unlimited revisions.

How do I ask for revisions?

By getting your written feedbacks about the internal designs that we submitted. You can ask for changes in colors, fonts and some modifications on the shape or the icon. Revisions may take between 3 to 7 working days.

In which formats will I receive the final logo and/or creative selection designs?

Final logo design will be given in different file formats like eps, ai, pdf, png, and jpeg.

Why do you have packages?

We provide packages to ensure that our clients get the best offer. Our package actually allows our client to provide what they would need alongside their logo to complete the creation of their company identity without having to spend more. We have studied the market and have included the most wanted items in our packages.

Do you offer logo only?

Yes, we do. You can avail of our Logo Package which comes with brand guideline for your reference.

What’s the difference between the Start-up and Product Packages?

Yes, we do. You can avail of our Logo Package which comes with brand guideline for your reference.

What can I get from your Website Package?

Our Website Package will get you non-editable 5 static/html pages. This website design will allow you to provide information about your company. You just provide us the images and text content, and we’ll do the rest.

What can I get from your Social Package?

We will help you create your identity in the media by designing the elements you will be using on your social media accounts such as your profile image, cover photo and background design.

What is Creative Selection?

These are creative items you could choose from as an add on along with your package with extra charge. Or you can take it as an ala carte. This can be particularly useful if you already have an ongoing branding and just require an additional creative item to be used in your marketing, like your brochure for example.

Do you offer Arabic and English calligraphy?

Yes, we do. It is available as add on with, at least, a Logo Package for an extra charge of $500 only.

Can I add extra logo concept to any packages?

Yes, you can for just an extra cost of $500 per concept.

What if I don’t like the logo concepts?

We have been in this business for almost a decade and 99% of the time, our clients have approved our concepts because these are based from the creative briefing which came from them. However, if by any chance a client would refuse to accept any of the concepts presented to them, we would ask them to write down what they don’t like about them and we will work to modify the concepts according to the feedback provided by client.

What if I don’t like the logo concepts?

We have been in this business for almost a decade and 99% of the time, our clients have approved our concepts because these are based from the creative briefing which came from them. However, if by any chance a client would refuse to accept any of the concepts presented to them, we would ask them to write down what they don’t like about them and we will work to modify the concepts according to the feedback provided by client.